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Case study · Mr Charles

Mr Charles: mobile Lighthouse from the 50s to 99+, across five country sites.

Mr Charles arranges chauffeurs, private jets, yachts and holiday rentals in five countries. webSattire rebuilt the front end on the existing backend.

Client
Mr Charles
Sector
Luxury travel & lifestyle
Scope
Front-end rebuild
Markets
5 country sites
mrcharles.co
The rebuilt Mr Charles homepage: pine trees by the water at dusk, the headline “Expert in Luxury Travel and Lifestyle Management”, and Call Us and Request a Quote buttons.
The rebuilt Mr Charles homepage, live on mrcharles.co. Captured 7 October 2026.

The brief

A luxury service on a slow website

Mr Charles clients expect the car at the kerb on time and the yacht ready when they arrive. The website took around eight seconds to load on a phone and scored in the 50s on mobile Lighthouse. With five country sites, every change had to be made five times.

What we changed

One design system for five sites

We rebuilt the front end from scratch and moved all five country sites onto one shared set of components, adapted for each market. Speed was a design requirement from the first day.

What stayed

What stayed the same

The backend and the service catalogue didn't move, and the Mr Charles team kept working as before.

Result

Faster pages, and one place to make changes

Mobile Lighthouse went from the 50s to 99+. Pages now load in about one second instead of eight. Updates are made once and appear on all five sites.

The numbers

Before and after the rebuild

Mr Charles: website performance before and after the rebuild
MetricBeforeAfter
Lighthouse score, mobile50s99+
Page load time~8 seconds~1 second
Design systems across 5 country sites51

Before-figures were recorded during the project. After-figures are live. You can check them by running PageSpeed Insights on mrcharles.co (opens in a new tab).

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